Washing Instructions
How to wash items
Our embroidered clothes can be machine-washed cold, inside-out and on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.
If you notice any color residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.
Refund Policy
Items can be returned when unworn and unwashed. You have 30-days to start a refund. For more information on how to start a refund, please read our Refund Policy.
Drying instructions
After washing, don't leave the clothing to soak or lie in a pile while wet. Don't wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting. If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.
Do you offer customizations?
We're unable to make customizations possible at this time.
Shipping & Returns
Free Shipping
We are happy to share that we offer free shipping on all orders within Canada.
Order Tracking
Tracking information is automatically sent as soon as your order is packed and ready for shipment.
Get in touch
If you have any questions about your order, please contact us.